Drop Us A Message For Any Query
Escalation Matrix
| Details of | Contact Person | Address | Contact No | Email Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Navneet Kumar Shaw | 19, British Indian Street, Ground Floor, Flat No. 2 & 3, Kolkata 700069 | (033) 22101153 | nk.shaw@fifl.co.om | 10 AM to 6 PM (Monday to Friday) 11 AM to 3 PM (Saturday) |
| Head of Customer Care | Manoj Kumar Pandey | 19, British Indian Street, Ground Floor, Flat No. 2 & 3, Kolkata 700069 | (033) 22101156 | m.pandey@fifl.co.in | |
| Compliance Officer | Sushil Sanganeria | 19, British Indian Street, Ground Floor, Flat No. 2 & 3, Kolkata 700069 | (033) 22101152 | s.sanganeria@fifl.co.in | |
| CEO | Rajendra Kumar Agarwal | 19, British Indian Street, Ground Floor, Flat No. 2 & 3, Kolkata 700069 | (033) 22481624 | rk.agarwal@fifl.co.in |
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
- SEBI at https://scores.gov.in/scores/Welcome.html
- Exchange (NSE) at https://investorhelpline.nseindia.com/NICEPLUS/
- Exchange (BSE) at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.